Privacy Policy

This privacy policy explains the type, scope and purpose of the processing of personal data in connection with the use of our online presence and the websites, functions and content associated with it. With regard to the terms used, we refer to the definitions in Art. 4 of the General Data Protection Regulation (GDPR).

Who we are

This website’s adress is

www.torben-ratzlaff.de

The website’s operator is

Torben Ratzlaff

Glindweg 27
22303 Hamburg

t.ratzlaff@gmx.net

Responsible within the meaning of Art. 4 (7) GDPR

Torben Ratzlaff

Glindweg 27
22303 Hamburg

t.ratzlaff@gmx.net

We would like to point out that data transmission on the internet (e.g. when communicating by e-mail) can have security gaps. A complete protection of the data against access by third parties is not possible.

External hosting

This website is hosted by an external service provider (hoster). The personal data collected on this website is stored on the host’s servers. This can be v. a. IP addresses, contact requests, meta and communication data, contract data, contact details, names, website access and other data generated via a website.

The hoster is used for the purpose of fulfilling the contract with our potential and existing customers (Art. 6 Para. 1 lit. b DSGVO) and in the interest of a secure, fast and efficient provision of our online offer by a professional provider (Art. 6 Para 1 lit. f GDPR).

Our hoster will only process your data to the extent that this is necessary to fulfill its performance obligations and will follow our instructions in relation to this data.

We use the following hoster:

Host Europe GmbH
c/o WeWork
Friesenplatz 4
50672 Köln

Contract for order processing

In order to ensure data protection-compliant processing, we have concluded an order processing contract with our hoster.

Which personal data we collect
and why we collect it

Website Statistics

We use the WordPress plugin “WP Statistics” to analyze the use of the website. We do this on the basis of our legitimate interest in gaining a better understanding of the accessibility of the website and its content in order to be able to expand and improve our offer in a targeted manner.

For this purpose, your IP address is stored anonymously (it is not possible to draw conclusions about you or your internet connection). The data collected in this way will not be passed on to third parties, but only stored on our server.

Cookies

Our website uses so-called “cookies”. Cookies are small text files and do not cause any damage to your end device. They are stored on your end device either temporarily for the duration of a session (session cookies) or permanently (permanent cookies). Session cookies are automatically deleted after your visit. Permanent cookies remain stored on your end device until you delete them yourself or until they are automatically deleted by your web browser.

Cookies that are required to carry out the electronic communication process (necessary cookies), are stored on the basis of Art. 6 Para. 1 lit. f GDPR, unless another legal basis is given. The website operator has a legitimate interest in the storage of cookies for the technically error-free and optimized provision of its services.

This site stores a so called “session cookie” on your computer. This cookie is used to provide you only the neccessary files and data. This cookie includes no personal information, is only accessible by this website (first party cookie) and is removed once you leave this site.

You can set your browser so that you are informed about the setting of cookies, as well as allow cookies only in individual cases, exclude the acceptance of cookies for certain cases or in general and activate the automatic deletion of cookies when the browser is closed.

Server log files

The provider of the website automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are:

This data is not merged with other data sources.

This data is collected on the basis of Article 6 (1) (f) GDPR. The website provider has a legitimate interest in the technically error-free presentation and optimization of his website – the server log files must be recorded for this purpose.

Personal data via email

If you use the e-mail addresses provided on this website to contact us, we will store the information that you provide to us (e.g. your e-mail address, the name under which you contact us, a telephone number if applicable, if you provide them) that is neccessary to answer your enquiry. This data will not be disclosed to third parties. After the communication has ended, you can request that we erase all personal data.

Embedded content from other websites

Pages on this site may contain embedded content (Youtube videos). Embedded content from other websites behaves in partial exactly as if the visitor had visited the other website.

Youtube videos on this website are embeded using the www.youtube-nocookie.com format, which prevents the setting of cookies from www.youtube.com.

YouTube videos can still anonymously track other data when viewed, especially if you are logged into YouTube.

Further information on the handling of user data can be found in YouTube’s data protection declaration at: https://policies.google.com/privacy.

How long we store your data

Website Statistics

Your anonymized data will be stored for up to one year for long-term usage analysis and then automatically deleted. It is also deleted as soon as it is no longer relevant for the usage analysis.

Cookies

Session cookies are removed once you leave this site.

Server log files

Server log files are stored and accessible for 14 days.

Personal data via email

Personal data sent via email is only stored as long as neccessary for answering your enquiry.

If your enquiry leads to contracts or financial transactions the corresponding data is stored in respect to our legal liabilities towards tax offices and other goverment agencies.

What rights you have towards your data

You can request the surrender of your personal data from us, including all data you have given to us.

In addition, you can request the deletion of all personal data that we have stored about you.

This does not include the data that we have to keep due to administrative, legal or security-related needs.

Please note that it is logically not possible to assign anonymised data and we are therefore unable to provide any information about them.

How we protect your data

We take all resonable action to protect your personal data.

Technical protection

Your personal data is protected by up to date firewalls and security programs as well as strong passwords.

Organizational protection

Your personal data is handled with great care and is only seen by those neccessary.

Who we share your data with

We do not share any data with other parties.

Where we send your data to

We do not send your data anywhere.

Which third party providers
we receive data from

We receive no data from third party providers.

What automated decision making
takes place based on your data

No automated decision making takes place based on your data.

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Contact

As I’m not a fan of contact forms you can simply contact me via e-mail, which I check on a daily basis.

If it suits you better you can call me as well 🙂

e-mail

t.ratzlaff@gmx.net

Phone

+49 (0)151 239 869 07